Shipping & Returns

Collection

This option is no longer available as we are between locations.

Returns

If for some reason you are not happy with your product you can return it for a refund. Our refund policy and process is as follows: We accept returns sold to you if you make a mistake, are not happy with your purchase or if the items arrive damaged or defective, as long as you send us an email at hello@others.ie within 7 days of receipt of the product, quoting “Returns Request” in the subject heading, and giving us your name, contact details, order number, reasons for return and whether you request replacement or refund. You must then return the unused and undamaged product by post to us within 14 days.

Note: Care must be taken when returning prints. Any creased/folded/damaged pieces will not be eligible for a refund.